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German consumer advice center offers portal for shipment issues December 12, 2016

Posted by Steven in Freetime.
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It’s Christmas time and thus the biggest period for retail and online retail. In case of online retail this also means extreme traffic on the logistics and shipment services industry. I myself have experienced an increasing amount of hick-ups even with large companies like DHL. Thus this portal might be a good idea to keep in mind. It promises to analyze and list the issues in a neutral way and also outlines that companies will be approached with the list of issues and a request for comment.

https://www.verbraucherzentrale.de/paket-aerger

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