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Playstation Vita Error C2-12828-1 Help April 2, 2016

Posted by Steven in Freetime, gadgets, The-Web.
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Always on the road I really enjoy a casual mobile gaming experience. Of course a tablet and a smartphone is great for gaming. But I do use a Nintendo 3ds and a Playstation Vita every now and then.

Recently though I ran into a strange issue while playing ‘Uncharted Golden Abyss’ on my Playstation Vita.

While using the game and occasionally while booting up the game I received a tough error and the game would crash.

The Error Code: C2-12828-1

Time to find a solution.

Unfortunately the official Playstation Support Site is not of much help. Really misleading it describes a NAT / networking / demilitarised zone issue: http://community.eu.playstation.com/t5/PS-Vita/Fixing-the-Error-c2-12828-1-issue-on-your-Vita/td-p/15328217
But I don’t believe this C2-12828-1 is a networking issue at all.

From my experience with the issue (very random occurrence, usually involving large chunks of data being loaded, game-brraking) I do not believe it is networking related at all.

I would rather side with the other sources I’ve found on gamefaqs and reddit and the like. There you read a lot of warnings that this bug might get worse over time and it might destroy download data and save data. As in my experience game crashes are mentioned and worse: random shutdowns of the whole system. From all these reports this seems to be a nasty memory/file system error. The Vita uses a proprietary file-system plus heavy encryption. Something along side of heavy use, constant Vita-standby-mode and quick switching between big games may case defects in memory which worsen over time due to read/write activity. Ultimately the whole partition gets damaged and a Vita showing this bug should not be used but rather should be ‘fixed’ quickly. So how could this bug be fixed?

Fix

Based on: http://www.gamefaqs.com/boards/656455-madden-nfl-13/64026055
In short the only known fix is to backup the data of your Vita and then thoroughly wiping and rebuilding the console’s memory and then restoring.

Prerequisites for the fix:

  • Vita System and Data Cable
  • Sony Content Manager Assistant software for Windows or Mac
  • Free space on your PC/Mac (if you have a 16GB memory card the. At least 16GB free)
  • time and patience

 

Steps to fix C2-12828-1 :

  • Delete all games and apps you no longer need
  • Sync trophies / save-data with PSN server and do a full backup of your Vita using Content Manager Assistant. Basically hook up the Vita with a PC running Content Manager Assistant and copy over everything.
  • Remove any game card from the system.
  • Turn Vita off completely -> turn Vita on in SAFE MODE -> using Power button, PS button + R trigger to start it up.
  • At SAFE MODE screen select option (3) to Format Memory Card
  • Afterwards turn Vita on in SAFE MODE again, and select option (4) to Restore PS Vita System
  • Once again, get your Vita back to SAFE MODE and select option (2) to Rebuild Database
  • Turn your Vita on regularly and it should look fresh again. Icons everywhere. Don’t bother with changing any settings as the backup has it all; though you will have to re-arrange icons. At this point, go into Settings -> Format -> Format Memory Card (one last time).
  • Then get back to Settings and connect the Vita to your usual internet connection and sign in to your PSN so that it is authenticated.
  • Open Content Manager application on the Vita and Restore From Backup – connect to where your backup is stored.
  • After all is done, the icons are shufffled so get them re-arranged, make sure your time is set right using the internet

For some games the data was apparently so corrupted so it could not be restored. This happened for round about 5 out 30 games. I re-downloaded these games and downloaded save-data from PSN.

After all that was done, I was able to use my Playstation Vita as expected. The whole procedure especially re-downloading some larger games was cumbersome but in the end I seem to have a stable system now.

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